Frequently Asked Questions

DocuFast is a lightweight help documentation SaaS platform that helps indie developers create professional documentation sites in minutes. It features AI-powered search, embeddable widgets, custom domains, and a Markdown editor with live preview.

DocuFast offers the same core features as GitBook at a fraction of the cost. While GitBook charges $10/user/month, DocuFast is $9/month with unlimited users. DocuFast also includes AI-powered search and embeddable widgets at no extra cost, making it a cost-effective alternative for indie developers and small teams.

You can create various types of documentation including product documentation, API references, knowledge bases, tutorials, FAQs, and internal wikis. DocuFast supports Markdown with live preview, code syntax highlighting, tables, and more.

DocuFast offers three plans:

• Free: $0/month - 1 Knowledge Base, 10 Articles, 500 AI Chat/Month
• Pro: $9/month - 3 Knowledge Bases, Unlimited Articles, 5,000 AI Chat/Month, Custom Domain
• Business: $19/month - Unlimited Knowledge Bases, Unlimited AI Chat, API Access, Priority Support

All plans include a 14-day free trial with no credit card required.

Yes, you can cancel your subscription anytime. Your access will continue until the end of your current billing period. We also offer a 30-day money-back guarantee if you're not satisfied.

We accept all major credit cards (Visa, Mastercard, American Express) through our secure payment processor. For Enterprise plans, we also offer invoice billing.

DocuFast's AI-powered search understands context and can provide accurate, conversational responses to user queries. Instead of just matching keywords, the AI comprehends the intent behind questions and pulls relevant information from your documentation to provide instant answers.

Simply copy one line of code and add it to your website's HTML. The widget allows users to search your documentation and get AI-powered answers directly without leaving your site. It's quick to set up and requires no technical expertise.

Yes, all DocuFast plans support custom domains. You can use your own domain like help.yourproduct.com for a professional look and better brand recognition. Setup is straightforward with CNAME record configuration.

Yes, DocuFast features a powerful Markdown editor with live preview. It supports code blocks with syntax highlighting, tables, images, videos, and all standard Markdown formatting. You can write in Markdown and see the rendered result instantly.

Yes, the Business plan includes full API access. You can programmatically create, update, and manage your documentation, knowledge bases, and content programmatically.

We take security seriously. All data is encrypted in transit and at rest. We use industry-standard security practices and comply with GDPR and CCPA regulations. Your documentation data is yours and can be exported anytime.