Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Email address, name, and password when you register
• Document Content: Documentation, articles, and materials you create
• AI Interaction Data: Questions asked through our AI chat feature
• Usage Information: Page views, search queries, and feature usage
• Payment Information: Processed securely by Creem or Waffo Pancake (we never store payment details)

2. How We Use Your Information

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Power our AI chat feature that answers questions about your documentation
• Monitor and analyze trends, usage, and activities

3. Information Sharing

We do not sell your personal information. We share information only with:

• Service Providers: Third-party vendors who perform services on our behalf
• AI Processing: Your content may be processed by DeepSeek to power AI chat
• Legal Requirements: When required by law or to protect our rights

4. Data Retention

We retain your information for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at support@docufast.com.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Essential Cookies: Required for the platform to function
• Analytics Cookies: Help us understand how visitors interact
• Preference Cookies: Remember your settings and preferences

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

You may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Data portability
• Opt out of marketing communications

To exercise these rights, contact us at support@docufast.com.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@docufast.com